Excellent customer service with my issue surrounding the towels.
Excellent customer service with my issue surrounding towels I received and were damaged due to using Clean detergent strips. I started using Clean detergent strips from Canada because the ingredients are cancer free. I used them for the first time on my “special towels” from Boll & Branch. I was horrified when I took them out of the washer. The towel dye apparently wasn’t happy and streaks were the result. The sheet sets were fine so no worries with sheets. Kelly from customer service saw the pictures I sent and immediately took care of the issue. I am so relieved! Due to 110% customer service I will continue purchasing Boll & Branch products. I will NOT continue using Clean detergent strips.