Poor customer service, cheaply made items that fall apart just being tried on!
My son ordered and paid over $400 for a captain America costume. The costume itself is fine, a little short in the torso, even with customized sizing. However, the boot covers are extremely cheaply made! The small buckle loops are not sewn on good, only one stitch through the poor quality material and fell right off! Each boot cover requires the 3 straps that go around the calf. 2 out of the 3on each side are fine, but unfortunately one on each side is at least 3 to 4 inches too long. Making it so it doesn't work. After contacting this company, sending photos and giving my concerns, I was told the "buckle can slip back on???" No it won't!! I was also told "drill a small hole in the strap".... But that won't work either, as that part is too wide to go through the buckle. I'm deeply disappointed and saddened at the lack of customer service! You would think they could help after spending so much money on this. My son is new to cosplay and was getting ready to order another expensive costume. However, we will have to look for another company to do so! I was shocked at the comments given. Save yourself time and money and purchase elsewhere.