Booked a car in Warsaw Chopin airport…
Booked a car in Warsaw Chopin airport thro planetcars & thought they looked ok as prices were reasonable £125 3 days plus I added all iinclusive ie no excess thro planetcars only £21 If memory serves . On collection was told that didn't cover everything keys wheels & windscreen & a €1000 credit card deposit would be required! I'd seen reviews stating other rentals had additional damage charges made after they'd left & suggested they'd caused scratches or wheels having stone chips!! Was told "If you take our insurance at €29 per day you won't have to leave a credit card deposit! I wanted peace of mind so paid it. On returning the vehicle there were two guys waiting to look around it & were meticulously inspecting everywhere! Pointing out two small blemishes on the front & one wheel & that they weren't there when vechile was collected! When I explained I had the insurance they said I wouldn't be charged! So you dont have to pay the excess insurance planetcars offer at additional cost at the time of rental because A it has to be claimed back after the charges are made & B I bet it's a lot fun trying to get reimbursed ! I suggest people book the added insurance direct on arriva at the desk thro the Alamo /National/ Enterprise franchise desk but obviously that makes it a lot more expensive! We could've got a taxi to our destination cheaper there & back. Seems malpractice is the norm! Just look at Google reviews!