I would give No star for this company
I would give No star for this company. They advertise things that look good but send you rubbish. I had a pendant done for my daughter who loss her dog and I got a very badly done pendant. When I asked them, they said they will reproduce if I oaid for the postage. I said yes but show me what it looks like before I do. They said yes. Have not heard from them for 2 weeks and they tell me that they were waiting for me to send them postage money. I said I fudnt agree to that and would like a refund and I get this response. Hello,our products are Specially customized, can not be sold for the second time. If you insist on a refund, you only have a total refund of 70%. And the refund process is cumbersome, the cycle to be more than a month. And you have to send the product you received back to us .So you have to bear the return shipping costs and so we confirm receipt of the package, we began to process your refund.So a lot of trouble, I hope you seriously consider and look forward to you Of the reply, thank you What thieves you are? DO NOT BUY FROM THESE PEOPLE.