I purchased Ti plants on 5/13, but they delivered it to a different address per the Post Office, and would only email me that it was delivered.
I purchased Ti plants on 5/13. When I had not received them by 6/2 I emailed them saying that I have not received the order. They emailed me back 6/2 saying sorry for the delay and that it is in route and I should receive it soon. On 621 I emailed them back saying I still had not received it and cancel my order. They emailed me back asking for me to check as they stated it was delivered on 6/4. I emailed them back 6/23, after checking the mail again and once again, told them it was not delivered. They emailed me back they same day showing that there was a delivery on 6/4 showing my city and ZIP Code, but not showing my address. I emailed them back stating that their proof of delivery only showed the city and ZIP Code but not my address. They emailed me the tracking number and told me to check with the Post Office and give them the tracking number. After speaking with the Post Office, the post office confirmed that that tracking number had been delivered,BUT NOT TO MY ADDRESS. At this point, having already told them that their information did not have my address on it, just the city and ZIP Code I am contacting my credit card company and canceling the charge. They should’ve been able to see on their end that it did not get delivered to my address as my email stated my address in it when I brought it to their attention. Be aware of this company. Check out the reviews and that they are rated poorly on other websites.