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Robert Wynne

United States

1 Reviews
5 Reads
0 Useful

1 review

Sophos Home

CHAT - BOT

I was surprised that the Dashboard indicated that my device was "Vulnerable" even though all boxes were green, and I was "Protected". I posed the question to the Chat Bot and did as directed but it got more obtuse as I got deeper into it. Ultimately I went back to Help and loaded the diagnostic tool and after second restart the Vulnerable message went away. This has been my only issue in nearly two years of use.

2022-10-13Verified