Buyer beware- I loved the idea of…
Buyer beware- I loved the idea of someone else curating some outfits for me- mainly because I found myself needing more variety in my wardrobe. Well, here I am 1-Presidential order paid for, 5 months and 7 returned shipments later and have yet to receive a complete order. I’ve provided feedback with specific concerns, styling directions, call with a stylist, and they still can’t get it together. If that’s not reason enough to scar you away, their customer service department is an absolute joke- sure, they respond, but there’s little attempt of a reasonable solution. My two cents, take your money and spend it elsewhere- I know I am. To respond to Stately’s comment- yes, they offered a $262.11 voucher that must be used on their products… ok, that’s probably reasonable on the surface; however, Stately has made its position clear, “we have no products in our product line to offer you any replacement items”. so the real question is, what am I supposed to spend the $262.11 on? Nothing is the answer. My position stands that if you’re looking for this type of service, run away from Stately. You will not receive their stated “value” for the upfront cost of their “service”. They seem to think that consumers don’t have a choice.