Beware International Purchases!
***Update in reply to C&C's message: Like I said, buyer beware! C&C is the only jeweler on the planet where "significant wear or damage" can occur from wearing a necklace around your neck perhaps 30 times*** I'd made my 3rd purchase through C&C online from Australia and was very happy until some leather wrap on a necklace from my first purchase broke/tore/failed. I contacted C&C and they sent me details of what I needed to send, I sent the video, pictures and details. Their responses were fast, credit there, unfortunately they said "After reviewing the details, we’re sorry to let you know that we’re unable to approve the request", this is a necklace that lasted all of 6 weeks! Perhaps their warranty and customer service is far better if you live in Nth America, but if you're purchasing for overseas, buyer beware! Customer Service = 0 Product = 0 Quality = 0