Customer support is on point
Customer support is on point I ordered the right glasses but as the silly person I didn't check my prescription as it was out of date which was pointed to me when I sent it to the customer support, i was given a coupon to "exchange" my glasses i would only have to pay the difference for the shipping which i agreed on anyway as i asked if there was anyway to expedite the shipping. I asked their AI chat bot to speak to a human and it transferred me to a lovely person called Carly who guided me through the process properly and now i know it was all due to my opticians not giving me the right prescription. Thank you Firmoo