Samsung Smarthub flex zone fridge
Samsung Smarthub flex zone fridge. Been problematic since purchased. Good thing I had the 5 year support package. Ice maker kept freezing over. After 2x coming out to change it they finally sent a samsung tech and changed the mother board. It worked for a while but then the ice maker flat out died. I bought and replaced myself because it was now off warranty. Worked for maybe 4-5 months then died again. A few months later (now) I was up around 330 AM and found the whole fridge wasn't cooling. Fridge manager said the fridge was at 64 and the freezer 48. I quickly moved as much as i could cram into the garage fridge and hard reset it. after coming back up fridge manager says the internal temp in fridge is now 37 and freezer -8 after i bumped it down from -5. It can say what it wants there is no cooling . Talked to online tech. after a bunch of crap they said they will open a ticket and support will contact with an estimate since they could remote connect and get diagnostics. Instead they texted they wanted $120 just to show up and zero estimates. LIke I'm going to fork out $120 and have an open door policy for them to charge whatever to fix the fridge. Eff that. I was also transferred to online assist to shop for a new fridge. after initial Hi I'm..... they ghosted me. I was trying to spend more money and they left me hanging . LG was far better but the closest delivery they could give me was 12 days out. Um 12 days trying to manage a garage fridge cram packed was unacceptable. Lowes had nothing that would look decent with the rest of the black stainless steel for at least 2 weeks. Finally found home depot had options available in a few days. for Vets, register with shoppers exchange and link home depot account. you are guarenteed zero delivery and no tax.