Extra charges without consent
Recently, I ordered service with Budget Dumpster and got a quote for a 20-foot dumpster over the phone. The detailed quote like timing, and extra weight was confirmed by a few text messages. The dumpster was taken away the next morning without delay. In a couple of days, we received an invoice with an additional $366.30. The customer representative explained that the quote we got was given us low by mistake. Nobody was paying attention to the text messages proving we shouldn't be responsible for their mistakes.