Outstanding customer service
Outstanding customer service. The agent searched for the very least expensive plan possible. The price was the best I found. Very flexible and responsive to my schedule changes.
About Budget Dumpster
Data updated- Website
- budgetdumpster.com
- Category
- Public & Local Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 69 reviews
- Replies to negative
- 98% (47/48)
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About this business
Affordable dumpster rentals. Service you can depend on. That’s the Budget Dumpster promise. Since 2009, Budget Dumpster has delivered over 1 million dumpsters to customers in more than 4,000 cities across the US. We specialize in affordable, convenient roll off dumpster rentals that help do-it-yourselfers across the country get their jobs done. Whether you’re renovating a kitchen, cleaning out a garage, or tearing that fixer-upper down to the studs, we provide a personalized, hassle-free dumpster rental experience from start to finish. What’s different about working with Budget Dumpster? First and foremost, we provide transparent, upfront pricing. When we give you a quote, that number includes the cost of the dumpster, your rental period, plus pickup and delivery in one flat rate. This makes it easy for you to plan your budget from the start. Affordable Dumpster RentalsBudget Dumpster provides a hassle-free dumpster rental experience. That starts with affordable, transparent flat rate pricing. Your quote from us always includes the cost of your dumpster rental period plus delivery and pickup. No hidden fees, ever.See How Our Pricing WorksIn addition to our affordable flat rate pricing, we also offer personalized service from our team of dumpster rental experts. If you’re not sure which dumpster to rent, we’re here to help. We’ll ask you about your project, the size of the job, and what you’re throwing away. With all that info in mind, we’ll give you an expert recommendation on the right dumpster for your unique project. Find the Right Dumpster SizeThe dumpster you need, when you need it, from a team you can trust. From helping you select a dumpster to walking you through delivery and pickup, the Budget Dumpster team is here with you every step of the way. Whether your waste disposal needs are residential, commercial, or construction-related, we have a dumpster and a rental period that fits! Get in touch with our team to schedule your dumpster rental, or check us out online to learn more about our convenient service and affordable rates. Dumpster Rental 101Ready To Order?Order NowBudget Dumpster is a brand owned and operated by Dumpsters.com, a waste management company based in Westlake, OH.
Written by the business, not verified by us.Is Budget Dumpster legit?
Budget Dumpster (budgetdumpster.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-31.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the incredibly helpful staff and the remarkably smooth, easy rental process from start to finish, always highlighting very clear communication. People deeply appreciate the professional customer service representatives and timely deliveries handled consistently by extremely courteous and careful drivers. However, some customers also noted unexpected extra fees and significant delivery delays that completely disrupted their important construction schedules. Reviewers expressed profound frustration regarding unreliable scheduling changes and unhelpful communication challenges when attempting to resolve problems with support agents. Several individuals mentioned feeling disappointed by third-party broker arrangements and unexpected charges that lacked clear prior documentation.
Auto-generated from all reviews of this business. For reference only.What people say
Great Price & Friendly Staff
I was able to get the dumpster set up where I needed it, when I needed it, and then picked up all without hassle. Friendly team and absolutely reasonable pricing. Highly recommend!
Reply from Budget Dumpster2026-08-28
Thanks for the fantastic feedback, Dave! We're thrilled to hear that our team made the process easy. Your recommendation means a lot to us!
Great
Everything went very well
Reply from Budget Dumpster2026-08-28
Thank you, Patty! We're glad to hear that everything went well for you. Your satisfaction is our priority, and we appreciate your positive feedback!
The process was very easy
The process was very easy. Switching out dumpsters was convenient. They placed dumpster exactly where I wanted it. Customer service was polite and helpful.
Reply from Budget Dumpster2026-08-28
Thank you for your fantastic feedback, Lisa! We're thrilled to hear that you found the process easy and our team helpful. We always strive to meet our customers' needs, and it’s great to know we hit the mark for you!
Booking on line simple and fast
Booking on line simple and fast. Delivery and pickup on time and hassle free!
Reply from Budget Dumpster2026-08-28
Thank you, Anthony! We’re thrilled to hear that you found our booking process simple and fast. Your satisfaction is our priority, and we appreciate your feedback!
I had a great experience with this…
I had a great experience with this dumpster rental company! The service was professional, reliable, and very easy from start to finish. The dumpster was delivered on time, the process was simple, and the staff was friendly and helpful. I really appreciate how convenient and hassle-free everything was. I would definitely recommend them to anyone looking for a dependable dumpster rental service!
Reply from Budget Dumpster2026-08-25
Thank you, Ashily! We're thrilled to hear you had such a positive experience with our service. Our team works hard to ensure everything runs smoothly, and your recommendation means a lot to us!
Did what was promised.
The dumpster arrived on time and the pick up all went without a hitch.
Reply from Budget Dumpster2026-08-26
Thanks for your feedback, Dwayne! We’re glad to hear that your dumpster arrived on time and the pickup went smoothly. Your satisfaction is important to us, and we appreciate you choosing our service!
The gentleman I first talked to was the…
The gentleman I first talked to was the nicest guy I had ever talked to. He set me up quickly with dumpster services. The young men who brought the dumpster were extremely nice and explained everything to me. In this day and age such wonderful folksbeingnice to this elder woman meant the world to me! I will surely recommend you all to anyone looking for your service. Bless you all.
Reply from Budget Dumpster2026-08-25
Thank you, Deb! We're glad to hear about your positive experience. Our team strives to provide excellent service, and it’s wonderful to know that our efforts made such an impact. We appreciate your recommendation and support!
Everything went very well
Everything went very well with the dumpster. There was excellent company from the company and the drivers. I will highly recommend them.
Reply from Budget Dumpster2026-08-25
Thank you, Jim! We're thrilled to hear everything went smoothly with your dumpster rental. Your recommendation means a lot to us. We appreciate your support!
The process was smooth
The process was smooth, driver was on time and professional. Pickup was just as smooth. Will be a repeat customer!
Reply from Budget Dumpster2026-08-21
Thank you for your fantastic review, Nick! We're thrilled to hear that you had a smooth experience with our team. Providing professional service is our priority, and we look forward to serving you again in the future!
Budget Dumpster Overcharges
Budget Dumpster picked up a 10 yard, 1 ton dumpster filled with a bed box string, bags of packing foam (we had just moved), a dishwasher, wood trim, a whole house attic fan, tree limbs, and empty paint buckets. Two weeks after pickup Budget Dumpster charge my credit card $151 on top of the $390 I'd already paid stating my load was 2.4 tons. They provided no documentation for this overage. In my opinion, this is a scam. Don't us them!! Watch the my video on Yelp.
Reply from Budget Dumpster2026-08-19
Hi Neil, we're sorry to hear about your experience. As this is the first time we're learning of your dissatisfaction, we'd appreciate the chance to make things right. Our team is always happy to provide detailed documentation and explain any charges tied to your rental. We’ve reached out directly to resolve this for you, but please never hesitate to contact our support team if you ever need assistance in the future.
Do not use this company
Do not use this company. The driver delivering the dumpster claimed it was unsafe to leave the dumpster. Then he lied and said he tried to call. Neither my son or I ever received a call or text. They just didn't show up. Then they said they were charging me $195 for a failed delivery fee, on top of the $400 I had already paid. I asked for a refund of the $400, but they took the $195 out before sending a notice of refund. Centralized call center with no connection to local resources were no help. AVOID!
Reply from Budget Dumpster2026-08-27
William, We are sorry to hear about this service issue. Our team has been in contact to rectify the issue. We understand your concerns and hope that we made things right for you.
I rented a dumpster through Budget…
I rented a dumpster through Budget Dumpster, and while I understand that the dumpster may have gone over the included weight limit, my issue is with how the additional charge was handled. I was charged extra without any heads-up, clear explanation, or documentation showing the actual weight or how the additional fee was calculated. I’ve also reached out trying to get clarification and follow-up, but getting a response has been extremely difficult. Unfortunately, it feels like the customer service stopped once they had my money. I would have had no problem paying a legitimate overweight fee if it had been clearly documented and communicated, but the lack of transparency and follow-up has been very disappointing. Because of this experience, I will not be using Budget Dumpster again and cannot recommend them based on the customer service I received after the rental.
Reply from Budget Dumpster2026-08-19
We appreciate your feedback, William. We're sorry to hear about your experience and the lack of communication regarding the additional charge. Your concerns are important to us, and we’re committed to improving our customer service. A team member has been in contact to better explain this charge and work to rectify your experience.
A company with zero accountability
A company with zero accountability. They delivered the wrong dumpster size and refused to resolve the issue. We even measured the dumpster to provide clear evidence that the size was incorrect, but they still refused to acknowledge their mistake. If you’re in the service business, the least you can do is take responsibility and make things right. For those of us in construction, time is money, and situations like this only show a complete lack of professionalism and responsibility.
Reply from Budget Dumpster2026-08-17
We're truly sorry to hear about your experience, Sara. It sounds like we fell short in addressing your concerns. Please email [email protected] with your service address so we can look into the circumstances of your order. We strive for better service and accountability, and your input will help us improve our processes.
Excellent Experience
Our experience was excellent! We had a tight timeline and Budget Dumpster delivered beyond our expectations. Customer service agents were so kind and helpful. We will definitely be using them again. I highly recommend!
Reply from Budget Dumpster2026-07-27
We’re thrilled to hear that our team exceeded your expectations and provided excellent service. Your recommendation means a lot to us, and we look forward to helping you again in the future!
Great service amazing driver vary…
Great service amazing driver vary reasonable price..
Reply from Budget Dumpster2026-07-13
Thank you for your review, Edward! We're glad to hear you had a great experience with our service. Your feedback means a lot to us!
Susan made this simple easy
Susan made this simple easy. Great service.
Reply from Budget Dumpster2026-07-13
Thank you for your kind words, Peter! We’re glad to hear that Susan provided you with great service and made the process easy. We appreciate your feedback!
Excellent communication
Excellent communication. They did exactly what they said they would do, when they said they would do it. Zero complaints. Thanks!
Reply from Budget Dumpster2026-07-01
Thanks for the fantastic feedback, Dennis! We're glad to hear that our service met your expectations. Your satisfaction means a lot to us, and we appreciate your support!
Do not rely on this company!!
Do not rely on this company!!! I requested the dumpster for 06/26/26, it was never delivered. They told me they could not guarantee it would be delivered by 06/29/26. They are not honest, reliable, or ethical.
Reply from Budget Dumpster2026-07-01
We’re truly sorry to hear about your experience, Sheila. This isn’t the level of service we strive for, and we appreciate your feedback. The dumpster delay was caused by extraneous circumstances beyond our control. You have been refunded in full and we hope to better serve you in the future.
Great company!
It was very easy to make the reservation, there were no hidden fees and they were very efficient!
Reply from Budget Dumpster2026-06-09
Thank you, Diana! We're thrilled to hear you found the reservation process easy and appreciated our transparency. Efficiency is important to us, and your feedback motivates our team to keep up the great work!
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