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Budget Dumpster

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200 reviews

4.0200 reviews
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About Budget Dumpster

Data updated
Website
budgetdumpster.com
Category
Public & Local Services
Location
United States
Status
Unclaimed
Last 12 months
69 reviews
Replies to negative
98% (47/48)
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About this business

Affordable dumpster rentals. Service you can depend on. That’s the Budget Dumpster promise. Since 2009, Budget Dumpster has delivered over 1 million dumpsters to customers in more than 4,000 cities across the US. We specialize in affordable, convenient roll off dumpster rentals that help do-it-yourselfers across the country get their jobs done. Whether you’re renovating a kitchen, cleaning out a garage, or tearing that fixer-upper down to the studs, we provide a personalized, hassle-free dumpster rental experience from start to finish. What’s different about working with Budget Dumpster? First and foremost, we provide transparent, upfront pricing. When we give you a quote, that number includes the cost of the dumpster, your rental period, plus pickup and delivery in one flat rate. This makes it easy for you to plan your budget from the start. Affordable Dumpster RentalsBudget Dumpster provides a hassle-free dumpster rental experience. That starts with affordable, transparent flat rate pricing. Your quote from us always includes the cost of your dumpster rental period plus delivery and pickup. No hidden fees, ever.See How Our Pricing WorksIn addition to our affordable flat rate pricing, we also offer personalized service from our team of dumpster rental experts. If you’re not sure which dumpster to rent, we’re here to help. We’ll ask you about your project, the size of the job, and what you’re throwing away. With all that info in mind, we’ll give you an expert recommendation on the right dumpster for your unique project. Find the Right Dumpster SizeThe dumpster you need, when you need it, from a team you can trust. From helping you select a dumpster to walking you through delivery and pickup, the Budget Dumpster team is here with you every step of the way. Whether your waste disposal needs are residential, commercial, or construction-related, we have a dumpster and a rental period that fits! Get in touch with our team to schedule your dumpster rental, or check us out online to learn more about our convenient service and affordable rates. Dumpster Rental 101Ready To Order?Order NowBudget Dumpster is a brand owned and operated by Dumpsters.com, a waste management company based in Westlake, OH.

Written by the business, not verified by us.

Is Budget Dumpster legit?

Budget Dumpster (budgetdumpster.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-31.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the incredibly helpful staff and the remarkably smooth, easy rental process from start to finish, always highlighting very clear communication. People deeply appreciate the professional customer service representatives and timely deliveries handled consistently by extremely courteous and careful drivers. However, some customers also noted unexpected extra fees and significant delivery delays that completely disrupted their important construction schedules. Reviewers expressed profound frustration regarding unreliable scheduling changes and unhelpful communication challenges when attempting to resolve problems with support agents. Several individuals mentioned feeling disappointed by third-party broker arrangements and unexpected charges that lacked clear prior documentation.

Auto-generated from all reviews of this business. For reference only.

What people say

Susan was AMAZING 🤩!

Susan was AMAZING 🤩!! She walked me through the pricing and the process. In this day and age of AI, over seas call centers and bots it was WONDERFUL to work with a live, professional , knowledge, English speaking sales representative. Susan responded to my time line and my texts in a very timely manner and answered all my questions. She listened and understood what I was needing and made it happen. It weird to say but Susan made ordering a dumpster a refreshingly easy process!! You better hang on to her as an employee she is such an asset to your company!! Thank you Susan!

Reply from Budget Dumpster2026-06-09

Thank you for the fantastic feedback, Rebecca! We're thrilled to hear about your positive experience with Susan. Our team takes pride in providing personalized service, and it's great to know she made the process easy for you. We'll definitely keep celebrating her contributions!

Initially easy rental but customer…

Initially easy rental but customer representative seemed pushy- more like a sales person than a family owned business. The day of delivery, waited and waited. The dumpster didn't arrive until late afternoon. A wasted day i paid for service that it couldn't be used. Also found a less expensive rental after the fact- same price and bigger size from Rondinelli.

Reply from Budget Dumpster2026-06-09

Alicia, We are sorry to hear about this experience. Our team is unable to locate an order under your name, please contact [email protected] so we can review the circumstances associated with this and work to improve processes in the future.

Highly recommended

Highly recommended. I called and Susan was very patient with all my questions and helped me to pick the right size and service. The dumpster arrived right on time. It was placed exactly where I wanted it, and was picked up right on time. Very professional operator and very careful driver. I couldn’t ask for a better service!

Reply from Budget Dumpster2026-04-20

Thank you, Hossein! We’re thrilled to hear about your positive experience with Susan and our team. Timely service and professionalism are our priorities, and it's great to know we met your expectations. We appreciate your recommendation!

Met All Expectations

They showed up when they said they would and left the right size dumpster. They picked it up a day later but that kind of benefited us because we found more stuff to toss. No changes to the billing either. Simple straightforward and I will use them again.

Reply from Budget Dumpster2026-04-15

Gideon, We're so glad to hear our service met your expectations and even gave you a little extra time to declutter. We appreciate your support and look forward to your next spring cleaning event!

Beware of Budget Dumpster - Find a local company

I have rented a dumpster every year for five years. Last year, I used Budget Dumpster. This year, I ordered, paid, and then got a call from Ohio (first mistake: do not use a firm that is not local). They told me they are unable to deliver a dumpster to my home. They will refund me over a lengthy period of time. I called a local company, and they are delivering tomorrow at a much lower cost. BEWARE OF BUDGET DUMPSTER

Reply from Budget Dumpster2026-04-10

We are sad to hear of this negative experience. Our drivers may have to make on-site decisions regarding the placement of the dumpster to ensure the safety of your property and our team. We are sorry for the inconveniences associated with such and our records indicate you have been refunded in full.

If I had known...

If I had known that you outsource your service, to my trash pickup provider, I would have called them and had them dropoff a roll off.

Reply from Budget Dumpster2026-03-31

Thank you for your feedback, Philip. We appreciate your insights and the opportunity to work with you. We're always looking to improve and ensure our customers have a seamless experience.

Labeled as Fraud

Hi, I called to request a quote and was unexpectedly labeled as a fraud. I’m not sure why, perhaps it was due to my accent or some other assumption. For reference, the person I spoke with was Mia. :)

Reply from Budget Dumpster2026-03-30

Thank you for sharing your experience, Aika. Our fraud detection system flagged issues with the phone number associated with the order, espeically when it was unable to ring out. We sincerely apologize for the misunderstanding and any discomfort it may have caused.

Honest People

We have used Budget Dumpster on four separate occasions and they have been excellent every single time. No issues, no complaints, stellar service.

Reply from Budget Dumpster2026-03-06

Thank you, Morgan! We're thrilled to hear you've had such positive experiences with us. Providing great service is our goal, and we appreciate your continued trust.

I worked with Susan and she was so pleasant and efficient.

I worked with Susan and she was so pleasant and efficient completing my order! She made the process simple. I'm a first time customer and will recommend the service moving forward.

Reply from Budget Dumpster2026-03-04

Thanks for your kind words, Dave! We're thrilled to hear that Susan made your experience smooth and enjoyable. We appreciate your recommendation.

They have no clue what they are doing

They have no clue what they are doing. They are a third party that doesn't know what you need when you order the container. The container comes from waiste management and you can go directly through them, if you need an oversized trash can. Terrible service will never use nor recommend. When they delieverd the wrong container there was no one I can call. Orignally scheduled to deliver friday then the deliver was rescheduled to Saturday and couldn't even make the time window they committed to.

Reply from Budget Dumpster2026-02-26

We’re sorry to hear about your experience, David. Your feedback is important to us, and we strive to improve our services. Our team has been in contact to work towards a resolution.

It was quick and easy to order a…

It was quick and easy to order a dumpster and Joe is AWESOME!!!!’

Reply from Budget Dumpster2026-02-26

Thanks for the fantastic review, Rick! We're thrilled to hear that you found the ordering process quick and easy. Joe will be delighted to know you think he's awesome. We appreciate your support!

Excellent Communication & Experience

Susan - start to finish, Susan. Knowledgeable and professional. As this was a new experience for me, she was patient with my endless questions and offered much needed advice. The entire process stayed on schedule and I was kept informed of status during same. Thank you !

Reply from Budget Dumpster2026-02-18

Thank you, LMD! We're thrilled to hear that Susan provided such exceptional support throughout your experience. Her dedication to keeping you informed and addressing your questions is what we strive for. We appreciate your kind words.

Amazing customer service

Amazing customer service. They have been my go to for all 3-4 roll off dumpsters. There prices have always been great for the the yardage I get and the amount I need to throw away. I usually get a dumpster for every big project I do in my home. I have never had a complaint about them. To the drivers I talk to, they have always been great people. Couldn't be happier.

Reply from Budget Dumpster2026-02-18

Thank you, Chris! We’re thrilled to hear about your positive experiences with our customer service and pricing. It’s great to know our team and drivers have made your projects easier. We appreciate your support and look forward to assisting you with future projects!

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