All went as advertised
All went as advertised. Clean deal.
Reply from Budget Dumpster2025-09-30
Thanks for sharing, Kevin!
About Budget Dumpster
Data updated- Website
- budgetdumpster.com
- Category
- Public & Local Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 69 reviews
- Replies to negative
- 98% (47/48)
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About this business
Affordable dumpster rentals. Service you can depend on. That’s the Budget Dumpster promise. Since 2009, Budget Dumpster has delivered over 1 million dumpsters to customers in more than 4,000 cities across the US. We specialize in affordable, convenient roll off dumpster rentals that help do-it-yourselfers across the country get their jobs done. Whether you’re renovating a kitchen, cleaning out a garage, or tearing that fixer-upper down to the studs, we provide a personalized, hassle-free dumpster rental experience from start to finish. What’s different about working with Budget Dumpster? First and foremost, we provide transparent, upfront pricing. When we give you a quote, that number includes the cost of the dumpster, your rental period, plus pickup and delivery in one flat rate. This makes it easy for you to plan your budget from the start. Affordable Dumpster RentalsBudget Dumpster provides a hassle-free dumpster rental experience. That starts with affordable, transparent flat rate pricing. Your quote from us always includes the cost of your dumpster rental period plus delivery and pickup. No hidden fees, ever.See How Our Pricing WorksIn addition to our affordable flat rate pricing, we also offer personalized service from our team of dumpster rental experts. If you’re not sure which dumpster to rent, we’re here to help. We’ll ask you about your project, the size of the job, and what you’re throwing away. With all that info in mind, we’ll give you an expert recommendation on the right dumpster for your unique project. Find the Right Dumpster SizeThe dumpster you need, when you need it, from a team you can trust. From helping you select a dumpster to walking you through delivery and pickup, the Budget Dumpster team is here with you every step of the way. Whether your waste disposal needs are residential, commercial, or construction-related, we have a dumpster and a rental period that fits! Get in touch with our team to schedule your dumpster rental, or check us out online to learn more about our convenient service and affordable rates. Dumpster Rental 101Ready To Order?Order NowBudget Dumpster is a brand owned and operated by Dumpsters.com, a waste management company based in Westlake, OH.
Written by the business, not verified by us.Is Budget Dumpster legit?
Budget Dumpster (budgetdumpster.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-31.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the incredibly helpful staff and the remarkably smooth, easy rental process from start to finish, always highlighting very clear communication. People deeply appreciate the professional customer service representatives and timely deliveries handled consistently by extremely courteous and careful drivers. However, some customers also noted unexpected extra fees and significant delivery delays that completely disrupted their important construction schedules. Reviewers expressed profound frustration regarding unreliable scheduling changes and unhelpful communication challenges when attempting to resolve problems with support agents. Several individuals mentioned feeling disappointed by third-party broker arrangements and unexpected charges that lacked clear prior documentation.
Auto-generated from all reviews of this business. For reference only.What people say
Really great service, pleasantly surprised
I received excellent, attentive customer service when ordering my dumpster. Tom got my delivery scheduled for the following day, which was extremely convenient. I especially appreciated that I didn’t have to be present for dropoff or pickup. When my order details changed because of an issue at the vendor, the company called me to confirm that a larger dumpster would be acceptable for my situation (at no extra charge). My delivery instructions were well followed. I would absolutely recommend this company and will use them again should the need arise.
Reply from Budget Dumpster2025-09-30
Thank you for your fantastic review, K D! We're thrilled to hear you had such a positive experience with our team and that Tom could assist you so effectively. Your recommendation means a lot to us, and we look forward to working with you again!
They were prompt, kind and courtious
They were prompt, kind, and courteous. Explained everything. No hidden fees
Reply from Budget Dumpster2025-09-25
Edward, We're so glad to hear that Budget Dumpster met your expectations!
Paid $620
Paid $620. For a dumpster waited all day text message said it would arrive between 11 and 3 still no dumpster told it will be here at 6pm,6:20 rolls around still no dumpster call to see if can cancel told I’m going to be charged $195 I want my money back so I can get my job done and fine a reliable company.
Reply from Budget Dumpster2025-09-15
We're sorry to hear about your experience, Wendy. We understand how frustrating delays can be, and we apologize for any inconvenience. You order has been canceled and you have been refunded in full.
I specifically chose this company for Saturday delivery…
I specifically chose this company because they guaranteed Saturday delivery — which was crucial for my project timeline. Unfortunately, Saturday came and went with no dumpster. Sunday? Still nothing. It finally arrived on Monday, completely throwing off my schedule. What’s worse is the lack of accountability. When we called to address the issue, it took over a day and multiple escalations just to be offered a mere $40 discount on a $420 service. This isn’t about the money — it’s about being misled. They assured me I’d have the dumpster on Saturday, and they didn’t deliver — literally or figuratively. To add insult to injury, the dumpster wasn’t even from them; it was brokered out to a third-party company I had initially avoided because they don’t deliver on weekends. In the end, I paid more for a promise that wasn’t kept. Very disappointed in both the service and the response to the issue. DO NOT GIVE THIS JOKE OF A COMPANY ANY OF YOUR BUSINESS! YOU WILL JUST PAY MORE WHEN YOU COULD PAY LESS SOMEWHERE ELSE.
Reply from Budget Dumpster2025-09-16
Matt, We sincerely apologize for the delay in the delivery of your dumpster and the inconvenience casued to your project. Your feedback has been escalated internally to work to improve our service. Our team has been in contact to work to rectify your experience.
Money Making Scam
Was charged $195 dollars due to a car being parked in driveway. No notice as to when driver was arriving. Operating hours listed as 8am-6pm. Driver showed up at 7:45 am. Was told I would be charged an extra day due to not being able to pick up until 3 days later. Dumpster was actually picked up on scheduled pick-up date at 11:30am. Seems like a money-making scam. Will never use again.
Reply from Budget Dumpster2025-09-09
We’re sorry to hear about your experience, Lynda. Our terms our clear we run from 6-6 and the area must be clear for delivery and removal. Our dispatch provided a car blocking the dumpster and this charge remains valid.
A+ service
Great communication! Drop off and pick up was exactly as expected. No surprises. Great experience!
Reply from Budget Dumpster2025-09-02
Samantha, We strive for clear communication and reliability, and it's great to know we delivered!
Joe was so attentive and professional…
Joe was so attentive and professional and I really enjoyed his performance and personality! If every customer service representative was so nice!
Reply from Budget Dumpster2025-09-03
What a kind review! We can't wait to share this great feedback with Joe!
Absolutely the worst experience I’ve…
Absolutely the worst experience I’ve ever had with a company. I would strongly advise anyone considering Budget Dumpster to think twice before doing business with them. First of all, these people are not an actual dumpster company—they are brokers. They don’t own any dumpsters, which makes dealing with them a nightmare when there’s an issue. Here’s what happened: I was charged an invalid $195 “failed trip” fee, which they claimed was because my dumpster was “overloaded past the brim.” That was completely false. It then took five days of calling and leaving messages just to finally get Amelia on the phone to dispute this ridiculous charge. When I did, she was absolutely no help and just repeated the same excuse over and over. Zero effort to resolve the situation. In the end, I had to go to my bank and dispute the charge myself because they clearly had no intention of making it right. The whole process was frustrating, unprofessional, and a total waste of time. If you need a dumpster, stay far away from these people. Go to a real local dumpster company, not these shady brokers. They lure you in, tack on surprise fees, and then hide behind their so-called “agreement.” Be warned—Budget Dumpster is sketchy, and I would never recommend them to anyone.
Reply from Budget Dumpster2025-09-03
We’re truly sorry to hear about your experience, Melchisedeck. The terms were provided via the service agreement at the time of order that indicate the dumpster cannot be hauled if debris is above the top of the container. Our dispatch provided a photograph of the debris above the walls of the dumpster and this charge remains valid.
I ended up ordering 5 dumpsters from…
I ended up ordering 5 dumpsters from this company. The first few the service was great then they stopped wanting to pick them up daily. It started being 3 days out which held up a major construction job. And I never received any invoices showing what they were taking out of a company credit card. I have been in construction close to 40 years this is the worse company I have ever delt with. Would definitely not recommend them.
Reply from Budget Dumpster2025-08-27
We’re truly sorry to hear about your experience, Mary. We strive for consistent service and transparency, and it seems we fell short. A manager on our team to work to recitfy your experience and address your concerns.
Dumpster delivery
I ordered a dumpster to be delivered on August 22nd which was a Friday. I got a confirmation text the day before confirming the delivery. They said they can't give a ETA so I waited until 5:30 and still no dumpster. I called the number they provided me and got a recording saying they were closed and their hours were 8 to 6 Monday thru Friday eastern time. I'm in mountain time so they had closed hours ago. They aren't open weekends so now I'm stuck all weekend with no dumpster. They are pretty quick to take your money but not delivering the dumpster. I would not recommend this company.
Reply from Budget Dumpster2025-08-26
We appreciate your feedback, Mary. We're sorry to hear about your experience and understand how frustrating this must be. Your concerns are important to us, and we’re reviewing our processes to ensure better communication and delivery in the future. Thank you for bringing this to our attention.
The communication at all levels was…
The communication at all levels was superb!! From the day I first asked about prices, to the delivery and the pick up!! Every step of the way was easy and seamless.!!!
Reply from Budget Dumpster2025-08-25
Thank you, Jean! We're thrilled to hear that you had a seamless experience with our communication and services. Our team works hard to ensure everything runs smoothly, and your feedback truly motivates us. We appreciate your support!
Some of the nicest people you would…
Some of the nicest people you would ever want to do business with,could not have been any better,
Reply from Budget Dumpster2025-08-20
Thank you, km! We're thrilled to hear you had such a positive experience with our team. We strive to create a welcoming atmosphere for everyone. Your kind words mean a lot to us!
Where do I start.
Where do I start.. I spoke with a representative of the company, ben I believe. He gave us a quote and told us, if you needed it longer, just let him know, it wouldn't be a problem and not an additional charge. There was an additional charge and the company denied saying I was told that. Ben did not "remember" that conversation. They picked up the dumpster in early June. Today, 08/07/25, we received a email that the dumpster was over the weight, 6 tons... 6 tons.. I filled it with miscellaneous yard stuff, some garage garbage. No heavy items whatsoever. No concrete, no dirt etc. And it was about 3/4 full, if that. So they charged my account. Do what you want, but there's a pattern with this company, over charging and surprise charges. Do yourself a favor and contact a large dumpster company, these people are only the middle men and deliver other named companies..they waiter 2 months to say. Oh your dumpster was full.. nonsense.
Reply from Budget Dumpster2025-08-11
Sarah, We apologize that you did not have a more positive rental experience. This overage charge represents the final weight of the container, which was over the pre purchased tonnage limit. Our team has been in contact to work to address your concerns and rectify your experience.
Great customer service
Great customer service. Have used them for many years.
Reply from Budget Dumpster2025-08-08
Pat, We're honored you've continued to choose us for your projects!
The team very nice
The team very nice, and helpful. Thank you all
Reply from Budget Dumpster2025-08-04
Thank you for choosing Budget Dumpster, Diana!
I just called
I just called. Budget dumpster for a quote. Very nice woman answered all my questions until we got to the end of the call when I told her that I’d have to call back and that she didn’t need to text me. When she told me that she works on commission and people are a trip and hung up, my decision was made. Definitely NOT using this company.
Reply from Budget Dumpster2025-07-24
Teresa, We sincerely apologize that you did not have a more positive experience. Customer service is our top priority and this has been escalated internally to ensure we provide the best possible service.
Budget Dumpster was great to work with
Budget Dumpster was great to work with. They helped me figure out what size dumpster I would need and how to get one to me as quickly as I needed it. Everyone was very professional and highly skilled. Previously, I had been hesitant to rent a dumpster for my “simple residential 4-car garage clean-out.” As it turned out, we totally filled 10 yards of dumpster. We threw away 2.8 tons of junk, even after leaving metal out for scrapers & donating a lot. I never would’ve been able to pile all that up in bags and take it out a little every week. My initial order was for 1 ton of garbage. It doesn’t take long to find that much random junk. I was surprised that the overage was 1.8 tons ($160) more, but that is what the dump charges them after draining the rain water out. I was told that my overage was pretty good considering many people throw away stuff they could’ve gotten rid of some other way and their extra fees were huge. All in all, I am greatly satisfied with their service and I recommend them to everybody. If I ever need a dumpster again, I know to call Budget Dumpster.
Reply from Budget Dumpster2025-07-23
Thank you for your fantastic review, Jeanette! We're thrilled to hear that our team made your garage clean-out a smooth experience. It’s impressive how much you were able to declutter! We really appreciate your recommendation and look forward to helping you again in the future. Happy cleaning!
Beware upcharge
The dumpster arrived within the 12 hour delivery window; however, the pick-up takes days to get accomplished. I got a 15-yarder for what was a reasonable price + $60 additional for a street permit, but what I didn't expect was the upcharges on what they claimed was extra tonnage. I disagreed with the assessed weight and the additional charges. My thought is there must be a mix-up somewhere. Budget Dumpster does not provide any validation for their findings or the extra charges. They will not address that potentially other materials were added after pick-up or provide documentation supporting their claim of such a weight being picked up from my residence? It's unfortunate that I write such a review, but future customers need to be aware. July 8th -Received an email with a photo from Budget Dumpster of a man holding a weight ticket, this was consider documentation?
Reply from Budget Dumpster2025-07-09
We appreciate you sharing your experience. We regret that the pick-up took longer than expected and that you disagree with the extra tonnage charge. Our goal is to help you accurately forecast the tonnage needed to complete your project, as to not overcharge for weight you do not use. Our team has been notified and provided supporting documentation.
Picked up & delivered as was agreed…
Picked up & delivered as was agreed upon !! For the length of time for the rental , was cost effective !
Reply from Budget Dumpster2025-07-08
Robert, We're so happy to hear that Budget Dumpster lived up to our name!
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