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Budget Dumpster

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200 reviews

4.0200 reviews
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About Budget Dumpster

Data updated
Website
budgetdumpster.com
Category
Public & Local Services
Location
United States
Status
Unclaimed
Last 12 months
69 reviews
Replies to negative
98% (47/48)
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About this business

Affordable dumpster rentals. Service you can depend on. That’s the Budget Dumpster promise. Since 2009, Budget Dumpster has delivered over 1 million dumpsters to customers in more than 4,000 cities across the US. We specialize in affordable, convenient roll off dumpster rentals that help do-it-yourselfers across the country get their jobs done. Whether you’re renovating a kitchen, cleaning out a garage, or tearing that fixer-upper down to the studs, we provide a personalized, hassle-free dumpster rental experience from start to finish. What’s different about working with Budget Dumpster? First and foremost, we provide transparent, upfront pricing. When we give you a quote, that number includes the cost of the dumpster, your rental period, plus pickup and delivery in one flat rate. This makes it easy for you to plan your budget from the start. Affordable Dumpster RentalsBudget Dumpster provides a hassle-free dumpster rental experience. That starts with affordable, transparent flat rate pricing. Your quote from us always includes the cost of your dumpster rental period plus delivery and pickup. No hidden fees, ever.See How Our Pricing WorksIn addition to our affordable flat rate pricing, we also offer personalized service from our team of dumpster rental experts. If you’re not sure which dumpster to rent, we’re here to help. We’ll ask you about your project, the size of the job, and what you’re throwing away. With all that info in mind, we’ll give you an expert recommendation on the right dumpster for your unique project. Find the Right Dumpster SizeThe dumpster you need, when you need it, from a team you can trust. From helping you select a dumpster to walking you through delivery and pickup, the Budget Dumpster team is here with you every step of the way. Whether your waste disposal needs are residential, commercial, or construction-related, we have a dumpster and a rental period that fits! Get in touch with our team to schedule your dumpster rental, or check us out online to learn more about our convenient service and affordable rates. Dumpster Rental 101Ready To Order?Order NowBudget Dumpster is a brand owned and operated by Dumpsters.com, a waste management company based in Westlake, OH.

Written by the business, not verified by us.

Is Budget Dumpster legit?

Budget Dumpster (budgetdumpster.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-31.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the incredibly helpful staff and the remarkably smooth, easy rental process from start to finish, always highlighting very clear communication. People deeply appreciate the professional customer service representatives and timely deliveries handled consistently by extremely courteous and careful drivers. However, some customers also noted unexpected extra fees and significant delivery delays that completely disrupted their important construction schedules. Reviewers expressed profound frustration regarding unreliable scheduling changes and unhelpful communication challenges when attempting to resolve problems with support agents. Several individuals mentioned feeling disappointed by third-party broker arrangements and unexpected charges that lacked clear prior documentation.

Auto-generated from all reviews of this business. For reference only.

What people say

Reliable, professional service.

When inquiring about this service I spoke to a helpful, well informed person. Afterwards everything that we were told was on spot. (when the dumpster would arrive , it was put in the correct spot, it was removed when it was scheduled.) I would use this company again.

Reply from Budget Dumpster2025-07-08

James, We're happy to hear that our team provided an informative experience and oru team met your expectations! Thank you for your positive feedback; we appreciate it.

This is my second time with Budget…

This is my second time with Budget Dumpster. I like that i dealt with real people, Lydia was awesome..I could text her phone and ask questions, laugh with her and it felt like a personal caring experience. I was always blown away at how spotlessly clean the dumpster are. I mean shiny and clean smelling. Delivered when you want and everything done with a smile. The invoices were emailed and both experiences were smooth from start to finish. Highly recommend this company!

Reply from Budget Dumpster2025-06-30

Boterre, We're thrilled to hear that you had another great experience! Customer service is our top priority and it's wonderful that Lydia made the process smooth and enjoyable for you! We appreciate your recommendation!

Confirm the dimensions when it's delivered

I ordered and paid for a 15 yard dumpster and was delivered a 12 yard dumpster. After multiple calls showing pictures of the dumpster and tape measured dimensions proving it was a 12 yard size, they insisted it was actually 15 yards and refused to do anything about it. Edit: Customer Service reached out to me and finally offered a refund for the price difference. This doesn't help with the inconvenience of being unable to fit everything in the smaller dumpster, but at least they did something. My advice is still to check the dimensions when it's delivered

Reply from Budget Dumpster2025-06-26

Sam, Thank you for bringing this to our team's attention! Our goal is always to make the project as smooth as possible, and we sincerely apologize that this didn't happen in this instance. We appreciate that you took the time to express your concerns with a member of our team!

Amazingly customer-focused!

In addition to having great rates and a smooth appointment system, BD's communications were awesome. They make sure you're informed about what to expect and they deliver what they promise, WHEN they promise. Originally, I had to schedule my pickup on the first available date, which was one day later than my rental term. BD contacted me to say I wouldn't be charged for that extra day. A few hours later they contacted me again to let me know they'd had a cancellation on the date I requested to begin with, so I got my pickup on that date after all. I was totally impressed by the heads-up way they monitor the whole process and look for chances to make the service even better.

Reply from Budget Dumpster2025-06-26

Daryl, Wow! This is everything we could hope for with the experience we strive to provide! Our team truly tries our hardest to make the rental as easy as possible, and we are so glad to hear it all worked out to be great for you! Thank you for sharing!

Best Prices, Awesome Customer Service

Best prices in my area. Least expensive rental rate, with longest rental time and low daily overage rate. Awesome customer service. Very friendly and willing to work toward your goals and needs. I don't typically leave reviews, but these guys earned it!

Reply from Budget Dumpster2025-06-24

Seth, We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you found our prices and customer service to be awesome and that we met your needs!

Garbage

If you’re looking for a dumpster company that really doesn’t want your business, look no further! The list of banned materials is longer than a CVS receipt — apparently, they want you to rent a dumpster but not actually put anything in it. Pickup? Only if you’re lucky. We scheduled multiple times and were met with silence and surprise charges instead. Asked to speak with management? Still waiting... maybe they’re on vacation. If you enjoy paying extra for less service and being completely ignored, this is the company for you!

Reply from Budget Dumpster2025-06-13

Amy, Prohibited materials are outlined at the point of sale and included in the service agreement. We regret your dumpster did not suit your needs as customer satisfaction is important to us. We'll review your feedback to improve our services.

Second & last experience using Budget Dumpster

This was my second experience using Budget Dumpster and will probably be my last. Prices went up on dumpster use - I believe 20%+. Even after telling the representatives I knew I was past my rental period and was ok paying the daily charge, I felt like they could not refer to my account notes that I was extending and would contact them when complete. Multiple emails and multiple calls after this fact made me believe they really did not have their processes down good. The last time they called, I just told them to come get the dumpster and I’ve had it with them. Save yourself a good bit of money and what sanity you have and just source a local company online.

Reply from Budget Dumpster2025-06-12

Marty, We are sad to hear you've decided against using Budget Dumpster moving forward. Our rates are competitive and can vary based on inventory, but we are sympathetic to the frustration that the dumpster would not be the same price. Our team works hard to make the rental process as easy as possible and did not intended to cause frustration; we sincerely apologize for this.

Easy to set up

Easy to set up, professional staff. Everything is explained and in writing and can be done over the phone and e mail after the initial phone call.

Reply from Budget Dumpster2025-06-09

Gidget, We're happy to hear that the setup was easy and our staff was professional! We appreciate that everything was clearly explained and convenient for you.

Mistakenly picks up dumpster same day it was delivered, and makes customer pay.

We rented a 30 yd dumpster for 4 days. They incorrectly retrieved it the same day. They promised a full refund when picking it up, then refused to honor it the next day, instead offering a $50 "apology". Customer service in unable/unwilling to connect me to a manager on the phone. You can call daily requesting a callback, and it never comes. I ended up filing a BBB complaint. Edit based on reply below: Thank for you the reply and for resolving the issue. Much appreciated!

Reply from Budget Dumpster2025-05-30

Curt, We sincerely apologize for the frustration encountered on this project. We strive to make projects with dumpster rentals as easy as possible, and we regret we did not meet the mark with this rental. A manager on our team has been in contact with you to rectify this experience.

Never again.

Ordered a 20 yard dumpster. Delivered a 15 yard dumpster. Contacted customer service multiple times, sending pictures of what was delivered to me and screen caps of their website, verifying that what I had was a 15 yard dumpster. Just kept telling me they checked with their dispatcher and I was sent a 20 yard roll off. I even did the math for them over the phone, proving that the volume of my roll off was 16.3 yards, over 15, but NOT the 20 I ordered. But I was talking to a brick wall. I asked to talk to a supervisor via email, and the SAME person responded, saying she was a supervisor. THEN, 2 weeks after picking it up, they bill me again, saying it was over weight. After all of our back and forth via email and telephone, I was almost expecting it, them going for one last twist of the knife. Next time I’ll schedule direct, instead of using this broker. You should too. Budget Dumpsters is trash. RESPONSE TO YOUR RESPONSE. My name is not Justin. You have not provided me with any weight documentation. Just more BS from BD

Reply from Budget Dumpster2025-05-29

Jon, We appreciate you taking the time to share your experience and we're sorry our service did not meet your expectations. We'll review your feedback with our team.

I rented a 10 yard dumpster for…

I rented a 10 yard dumpster for $412.00. $412!! Got an email saying I was over the weight agreed upon. Guess I didn’t read the fine print on the weight limit, also didn’t have a scale to weigh everything I put in it.

Reply from Budget Dumpster2025-05-28

Renee, we’re sorry to hear about your experience. Our team does our best to advise on dumpster weight limits as to not overcharge you for weight you do not use. Our team has been in contact to work to rectify your experience.

Be careful of this company…

Be careful of this company as they are fraudulent. I was charged over $400 in overages when I only put lightweight materials in the dumpster. This company is a scam. Document everything you put in the dumpster or they will get you.

Reply from Budget Dumpster2025-05-28

Justin, we’re sorry to hear about your experience. We take these concerns seriously and your feedback is important to us. Our team has been in contact with our dispatch and provided the corresponding weight ticket.

BEWARE! Only use a local Dumpster company!

BEWARE! These people are Dumpster Brokers. A 40 yard dumpster should easily hold over 10,000 pounds BUT they only give you a 2 tons limit, which is only 4000 pounds. They then charge you for being over weight. They work with local dumpster companies and will ALWAYS say you were over weight! Is there any way you can prove that? They keep your Credit card on file and bill you for being over weight about a month later. To put this scam into reality, a tractor bucket of dirt weighs about 1 yard. The Dumpster itself is called a 40 yard dumpster. Now yards and tons are fairly close in size. SO, if you rent a 40 yard dumpster and pay VERY close attention to the weight limit they give you, which is a laughable 2 tons( about 2 tractor buckets full of dirt- about 6 feet wide by 2 feet tall by 2 feet deep) how much empty space will you have on a dumpster that holds 40 yards? A whole bunch! Do you see the scam here? DO NOT USE THIS COMPANY FOR ANYTHING!!!!!

Reply from Budget Dumpster2025-05-27

Amelia, We appreciate you bringing this to our attention. We understand your concern about the weight limit and the potential for additional charges. We aim to be transparent with our policies. We'll review your feedback to improve clarity and prevent misunderstandings in the future.

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