Mistakenly picks up dumpster same day it was delivered, and makes customer pay.
We rented a 30 yd dumpster for 4 days. They incorrectly retrieved it the same day. They promised a full refund when picking it up, then refused to honor it the next day, instead offering a $50 "apology". Customer service in unable/unwilling to connect me to a manager on the phone. You can call daily requesting a callback, and it never comes. I ended up filing a BBB complaint. Edit based on reply below: Thank for you the reply and for resolving the issue. Much appreciated!