BEWARE - product is nothing like advertised and it will cost to return
The product they sent was nothing like the photos/videos they showed. Customer service was prompt to respond. They requested I send a photo, which I did. This whole experience is being draw out over 2 months of emails back and forth. They now say, I can only get a full refund by shipping the item back to China at my cost...over $36. It's just not worth it. When I try to communicate with Chris at customer service, he just keeps sending me the same form letter. So, I guess I'm out the full price of this poor quality and falsely advertised product. If thinking of trying this company, think twice! NOT TRUTHFUL, NOT PROFESSIONAL, POOR QUALITY PRODUCTS, POOR CUSTOMER SERVICE