Disappointing, Generic Workouts – Misleading AI Promises
I purchased Zing Coach on August 1st, intrigued by its bold promises of an AI-driven, personalized fitness experience. As someone with a background in sports science, I was curious to see how well the app could tailor a program to my needs — including a shoulder injury I specifically entered during setup. Unfortunately, the results were underwhelming from the start. The suggested workouts were basic, repetitive, and far from innovative — certainly not “unique” or intelligently tailored. In fact, the first suggestions included shoulder shrugs and shoulder presses, despite clearly stating an existing shoulder injury. The app also ignored my preferred workout duration settings and generated sessions well over 40 minutes, which was not what I selected. I also purchased the AI Body Scan add-on, which required uploading semi-nude photos. I didn’t even proceed with it, as I quickly realized the core offering of the app fell short. After seeing how poor and irrelevant the workouts were, I immediately requested a refund. The chatbot informed me that while the monthly subscription might be refundable, the add-on is non-refundable, even though I haven’t used it at all. I haven’t done a single workout, haven’t downloaded anything, and haven’t opened the scan feature. Still, I was told my situation “doesn’t fall within the refund criteria.” Frankly, this app feels like a well-polished sales pitch with very little substance behind it. The AI feels more like a buzzword than an actual intelligent system. If you’re serious about fitness, recovery, or personalization — there are far better apps out there that respect your input, adapt to your needs, and treat their users fairly without AI generated customer service responses! Zing Coach is not it. And it doesnt matter how many more reviews they "buy" for Trustpilot to make up for the negative ones, I m sure more 1 Star will keep coming!