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Sam

United Kingdom

1 Reviews
5 Reads
0 Useful

1 review

Strava

Facebook login in change - now locked out of account

Sounds like I’m having similar issues to other users, with the Facebook login change meaning I’m now locked out of my account - which I contacted CS about 2 weeks ago. I’m also a paying customer and runner 3/4 days a week so being locked out for 2 weeks is quite impactful. There absolutely needs to be some extra CS investment here. You’ll lose a lot of paying customers who are currently locked out if this isn’t resolved soon. Cheers

2026-05-23