Customer Service Refuses to Send Correct Size Filters
Received wrong size filters. Customer service rep said to send back and they would credit my account. But they do NOT pay for shipping and it cost me $40 at UPS to send back, As of a month later I still have NOT received a refund or the correct size filters. Customer service reps have gone dark and do NOT respond despite repeated attempts to solve the problem. I have provided all receipts and tracking numbers. Still NO response. Nada!