DBS Corporate is one of the worst ever…
DBS Corporate is one of the worst ever experiences you can ever inflict on anyone. Dealing with them is the perfect revenge against anyone you hate. I've had little issues with personal banking, but the corporate side is so badly mismanaged, trained, inconsistent, and irresponsible banks I've had to deal with ever. Here are a few examples. 1. Submitted an application for a corporate card to a bank branch. Did not hear from them for a month. Where is my card? Called them, they said it was still sitting at the branch i submitted to because there was some follow up information required. Which they did not bother contacting me about AT ALL until I called to ask. 2. Called them 6 different times on how to update company information to add new directors. Every single time I had different information. First call, need Document A. Second call, just need Document B. Third Call, Document A and B. Fourth call, just Doc B. End up document B is correct. If I called only once? wrong, waste time and money 3. Something as simple as where to submit documents also cannot give proper answer. Staff tells me can submit to any DBS branch. Then I ask if specifically branch located in Raffles Place can? they say cannot. How is this any branch? If i never clarify? Completely useless and unprofessional. Yet stuck with it so have to suck thumb and every single time i need to deal with them? Call 5-6 times