Farming out the ill
First therapist cancelled the appointment as I was waiting for her to join. Then I had to complete the emotionally gruelling questionaire again, then I matched with a therapist who told me, as a PTSD sufferer, that only autistic people are frightened of loud noises? She proceeded to say she is a "betterhelp high earner" but that I should pay more and travel a 46 mile round trip to see her in-person and off the app. She said I couldnt keep talking to her unless I paid to go to her clinic. I found it all quite devastating, and now I'm entirely convinced this app just puts the vulnerable at risk of exploitation, they dont do enough checks before farming out the ill to cowboys. I believe my therapist that she is a "qualified psychologist with a specialism in neurodivergent children", since she has the clinic she wanted me to go to, but she was out of her depth and irresponsible to be touting her services to me, a financially restricted adult with a severe, diagnosed mental health condition.