MAmail.com★★★★★
mail.com decided to expose its insanity with these tests that make no sense.
I have been a mail.com customer since 1998, but it seems that the company wants me to stop using them. Those tests with items to move from one to another give new meaning to the word "insanity." Even my ex-wife isn't as insane as that excuse to drive customers away. I have email addresses in other companies, but I created my email address with mail.com using a code that would attract certain users. What exists now is truly insane.
2026-08-22
MAmail.com★★★★★
I became a mail.com customer in 1998…
I became a mail.com customer in 1998 when I returned to the United States. I created an email address that would be useful to me. For years, I had no reason to complain about them, but lately, there's a new game being played with me. Now I cannot even access the mail service part of their website; I only get a page that I am attaching as a PDF of what attempting to log in gets me. If there was another link to get into the email service, it is not made visually accessible to a paying customer. That much I can easily document effectively. However, I had that email address forwarding incoming email messages to my mail.com address that were to be forwarded to my Outlook address. That worked until late June 2026 in which I saw that the messages were not always coming through and that the Outlook address revealed nothing from mail.com. I hoped to make contact with them to see what the problem is or was, but I discovered soon enough that they were definitely hiding from a paying customer!
If there is a problem with my payment method -- which could be because some fraudulent transactions in my bank account forced the bank to replace my debit card with a new one that was valid. However, if that had been a problem, notifying me was the proper thing to do, but I heard nothing at all about such a problem. I have seen that they give a paying customer few options for filing complaints. Their website directed me to Trustpilot for filing complaints, so I am following their instructions now. I have PDF files that I can submit, but is there a way to submit them here? I searched the site over, but I did not find an option for submitting visual proof of my problem. I will wait and will hope for the best; doing thingslike this to an indigent, disabled senior male 74 years of age is hardly a minor disservice to me; I need help, not to be buried in silence.
2026-07-19Helpful 1
