Glorified router reseller (avoid and use pfSense instead)
I have two experiences with Flashrouters First one was back in 2020-2021, I bought a DD-WRT router flashed with their privacy app. It provided a simple setup and all the features you would want from a VPN router. It worked fantastically and I was very happy with it. Then in 2024 the privacy app stopped working and I found out it had been discontinued. Now in 2024 with the privacy app gone. They had also stopped selling any DD-WRT routers. So I bought something else that they offered (ASUS-WRT). What I got was a standard router like it was bought from any other retailer. Their software finesse is entirely gone and is now a glorified router reseller. What about the VPN? The instructions for setting up the VPN was just like setting up the VPN on ANY ROUTER, completely removing the need to buy from Flashrouters. It lacks many features you want from an VPN (features that Privacy app had even). Sad to see it go from a nice company to moneygrab. Use pfSense instead. EDIT: Glad to see you didn't abandon the app-like experience which made you popular to begin with. However I got tired of waiting and just made my own with pfSense. I had to wait a week for the router to be delivered, only to find out that the wrong adapter was included. So I couldn't power it on and had to find a knock-off adapter (which I did get a refund for to be fair) but when I powered it on I found out that it was an bog standard router locked down in typical fashion (unlike the DD-WRT). Needless to say the experience left a bad taste from which I can't recommend anyone to get one. If you want to improve then you should clarify what router require what setup. Going from all routers include our privacy to NONE (discontinued) include our privacy app, then to ONE include our privacy app. It's a mess to put it a best.
