Fixed I think...
Fixed I think... worked with Warren from Eases on an issue with RecExperts... by the time the call was done there were 3 techs involved. I really hope they fixed the issue because I didn't notice evidence that they fixed my intermittent issue. I may have missed it but I am a very savvy I.T. tech support person. Warren was respectful. I feel that he should take a moment before answering to reread the question ensure he is answering the correct question. Only time will tell if my issue is resolved. I asked what settings were changed.. they could not or would not tell me. I feel if you are "optimizing my hardware or my drivers" and I ask... you should tell me what was done. Never assume your user isn't knowledgeable. I believe the lack of sharing info was not on Warren's part. I think that came from the developer that worked with him.