I wish negative stars was an option. -- UPDATED
[UPDATE] This has honestly been the most frustrating, emotionally taxing experience I've ever had and I'm so glad it's done. Long story short - my original issue below was resolved. A new shipment was begrudgingly offered, free of charge, with the caveat of me updating this review. I said I was open to it. Y'all, I fully did not expect to ever see, hear, anything from them ever again. I never got confirmation, shipping information, tracking, nothing. At this point I was just like whatever, I don't even care anymore and I want this over with. If I get the package, cool. If I don't, well that's not surprising. I received a very sketchy-I-thought-it-was-spam-and-reported-it text confirming a delivery and sure enough, I had a new order delivered yesterday, July 23, 2026. I literally just gave the biggest exhale right now. They honestly would've gotten a 4-star or 4.5 if it was an option, if I never had to go through this and had the first package delivered correctly. Because I did, I feel like the updated 3-star is being too generous for the mental and emotional rollercoaster this has been. All that to say, will I ever order from here again? Absolutely not. Will/can I recommend them because I genuinely liked the merchandise? Sure, I would just warn everybody to always purchase with a credit card or any other payment method that fights for their buyer for situations like this - purchase protection is so important. And to expect weeks for your HOPEFULLY successful delivery. Good luck y'all! ----------------- [ORIGINAL] I'm genuinely so appalled at the gall of asking me to leave a review when I've had the most awful experience with this company. Which is a super shame because I was so excited to order from them and receive the merchandise. I was willing to look past the extremely sketchy practice of having customers reach out on Whatsapp for order inquiries. I was willing to look past the fact that it's absolutely a drop ship Chinese company and that it took a ridiculously long time for the order to even reach my state. I was willing to look past the initial headache of learning that my package was not delivered correctly. What I will not and cannot look past is the lack of responsibility this company has for their chosen connections for couriers. It is not the responsibility of the buyer for misdelivered packages that absolutely had the correct address (it was even shown in one of the delivery images smh). I had to use the internet, the power of reddit, to hunt down the complex that my package was delivered incorrectly to. I had to reach out to that complex's leasing office to see if that unit returned my package because of course it was no longer outside their door when I drove myself to check out the delivery location TWO DAYS LATER since I never got a delivery confirmation. The courier service gives me the runaround and closes my ticket after admitting misdelivery. This company is trying to claim no financial responsibility for a misdelivery from THEIR partner. So no one wants to help the buyer with their purchase. Cool. So glad I went through PayPal. But what tickles me the most y'all, I was speaking to whomever via Whatsapp and was offered a free reshipment IF I dismiss the PayPal dispute claim — not happening. But it gets better, through the email correspondence, I'm offered another shipment IF I pay for shipping. Are you serious? You want the buyer who just got f*cked to pay EVEN MORE money for a shipment THAT MAY OR MAY NOT arrive? Ain't no way. And then you want me to review my experience?? Bet. This is absolutely the last time I will ever purchase from this company and I will continuously sing the failures of this experience. Oh, mind you I received a message from PayPal saying that this company refunded my order... with zero proof of course. Which, I already know was a lie because my bank account does not reflect a refund.