For businessesSearchWrite a reviewCategoriesAbout
简体中文English

Penelope Ramon

Denmark

2 Reviews
2 Reads
0 Useful

2 reviews

Kistania

Never heard back from costumer service

I tried to purchase a dress some days ago. For three times i tried to pay and the page reloaded with an error message. I tried again this morning and it failed again. This time though, I have received a SMS from my bank saying I have just purchased for 44$ from this shop. The webpage instead just said error. I did not receive a confirmation email from them, I have to wait till tomorrow to check my transactions. I am not blaming them for having issues on their website, but the poor costumer service. I did not received a single message since 3 days. I tried to chat with them on facebook and I was just receiving automatic annoying messages from them. I sent another email this morning and still nothing.

2022-12-08
Tomtop

I lost 786kr

I purchased a thermal printer the 31st of October. It arrived quite fast but also stopped working quite fast, after only 2 times i used it. I paid it almost 800kr. I opened it and found out there are broken pieces inside. I contacted tomtop, and realized that I have never received a email after my purchase, so I did not have an order number. I provided all the informations i could including a screenshot that clearly shows money transfer from my account to tomtop.com, they told me nothing corresponds and they just started to ignore me since then. So I feel scammed. I lost 786kr and i will never ever purchase on this website again.

2022-12-03