Customer Service is good
UPDATE 6th Dec: I had received my 300RM refund from Jomtravellocal after 2 weeks. 2 of their Customer service had contacted me and had taken action promptly. I lose out some money on the exchange rate but at least they refunded. Satisfied customer. __________________________________________ Initally wanted to buy from KLOOK but their tickets were sold out so I resort to buy from Jom Travel Local as there were available tickets. Jom Travel Local sold me 4 tickets for adventure park at 300RM on 19th November but in actual fact the tickets were actually already sold out, so I don't receive any actual tickets too. But my credit card has already charged me 300RM. Jomtravellocal agree to refund me the money within 4-5 working days from 19th November but it is already 5th December now, and I yet to receive any reply. At least give me an update??