My last shipment was completely thawed.
My last shipment was completely thawed. However, on contacting Wild Alaskan and reporting this, I was told they would provide a replacement shipment. I was advised to not consume the thawed ship, but donate it to a wildlife conservancy that would accept it. They provided a list of wildlife conservancy organizations by state. I was able to locate an organization near me, Joseph J. and Helen M. Sommer Wildlife Conservation Center, that gladly accepted the donation. Wild Alaskan handled the situation in an appropriate manner quickly and efficiently.