We travelled by Batik Airways mumbai to Sydney …
We travelled by Batik Airways mumbai to Sydney 1st September 2026. Our 2nd flight OD 0119 departure was 9.40 from kululumpur to Sydney,was changed to 8.40 am. after some days flight no OD 0119 cancelled and rescheduled us flight OD 121 at 19.55 which was later more delayed 1 hrs 10 .means Batik Airways was imposed us more then 14 hrs layover. Batik messaged us for free you can changed flight.but there was no other flights available of batik.batik messaged you can avail refund for affected flight.means first departure flight what would be our status. We are seniors 75 and 70 years old, medical problems, had no other option but to travel.As per reviews refund policy are very poor.we loged complained by email and phone but only regret and sorry .no any other help offered.we compelled to book capsules at kululumpur at our own cost unnecessary . In itinerary for first flight meal was there,which was not served. First flight was delayed by 50 minutes. No drinking were served in flights. 2nd journey flight we had book meal but it was served some other meal.atlast today 3rd September we landed Sydney 7.30am. No curtsey towards passengers. This was first experience to travel with Batik airways.