Horrible customer service and…
Horrible customer service and unprofessional! I ordered a ring and pendant back around Black Friday 2025. It is now memorial day and the order has not been fulfilled. They were to use cremated ashes of a loved one. I received the ring and the ashes back about 6 weeks ag and I have yet to receive the pendant though they are saying that they have used the remains. For the rings. After getting the remains back. It looks like nothing was used. I also asked for glostone and it seems like the glowstones in the ring doesn't even work after 2 months of use. I have asked for a refund 2 times now and have received nothing but empty assurities that the remains were used and I will get the pendant soon. This is all B's at this point. 6 months and the order hasn't been fulfilled but also the fact that this was to commemorate a loved one, it is completely unacceptable. The canned AI responses are insult to injury. DONT BUY ANYTHING FROM THIS COMPANY!