Custom hand-made rings made out of exotic materials like carbon fiber, titanium, tungsten, damascus steel, and ceramic. Many of the rings can have custom
Patrickadairdesigns (patrickadairdesigns.com) has a 2.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is poor. Opinions are polarized: 40% rate it 4 stars or higher while 49% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
Most reviewers were somewhat happy with their experience overall. Consumers generally find the rings unique, beautiful, and well-crafted, deeply appreciating the special custom designs and how they look in person. Many people regularly highlight that customer support is extremely helpful and responsive when addressing questions, sizing needs, or order changes. However, some people mentioned that their orders experienced significant delivery delays, poor tracking communication, or arrived missing items entirely. Others noted that the glow stones failed to work properly, lacking duration and intensity, while products often did not match the online pictures. A few customers also reported poor durability issues, with rings cracking or breaking entirely after only limited wear.
Auto-generated from all reviews of this business. For reference only.The customer service sucks! I ordered a custom cremation ring with my late husbands ashes and the material used on the band is causing my finger to break out in hives and I can’t get them to help me. On top of which, I paid extra for more glow stuff and it hardly glows at all. The free ring was broken and it was just an overall bad experience
My 3 rings — Pearl White Opal Glowstone Stackable Ring, Lavender Opal Glowstone Stackable Ring on Cobalt Chrome, and Orange Fire Opal Glowstone Stackable Ring — are absolutely gorgeous!!! 💯💯💯 They are so very professionally crafted!!! They were well worth the wait. I can’t wait to wear them. I’m so very happy!!! 😘 Thank you 💕 Karen M. Pendleton, M.D. aka Dr. Karen
I can honestly say I was a little sceptical while I was making my 1st purchase of these Patrick Adair rings. But after I received them, seen and felt the quality of them I was thrilled with them. So thrilled I purchased another 3, I have 5 rings now and love them all! Thank you!
They only get one star because negative stars are not available. I ordered a graduation gift and was told 4-6 weeks. We are now approaching 6 months with no actual estimated timeframe on when I may receive my pendants. They refused to refund my purchase until this month, now they have said they will offer a 50% refund if I decide to cancel my order. This is a scam!
The item I received looked NOTHING like what was advertised. Furthermore I paid a premium for additional “glow” material, and yet even in a dark room the glow effect lasted mere minutes and was barely distinguishable. The free gift was also borderline patronizing. The website shows a variety of high end pendants and rings that are given as gifts. The pendant I received looked like it cost less than $10. I’m also still waiting for half my order. Thoroughly shocked and disappointed. I wish I’d done more research and looked at the negative reviews instead of the positive before I ordered. Their custom service isn’t replying so, like everyone else, I will have no option but to file a charge back…
This company makes great products and responds quickly to questions. The necklaces I orders are beautiful. I love them.
Had the ring less than two years, and it broke it in half. I never wore it doing anything physical, and I also took it off if it thought something would be too rough for it. It hit my tile floor from less than 5 ft and split in half. They have a “lifetime” warranty that is only a year. What a joke.
This company sounds like a scam. I ordered necklaces and bracelets back in May and it's now July - still no news. Buyer beware.
Beautifully designed rings with my beloved puppies ashes infused. Worth the wait! Love my rings!!
I got the fire opal ring which was quite nice. However it has since broken three times. Twice they gave me a reasonable discount for a remake but after the third break they no longer offered this. So take it for what it's worth. It's a lovely ring. Yes it's probably a brittle material but it seems like they should do something to make it stronger.
This company did not manufacture our rings in the United States, but claim to us that they do. The turnaround times for manufacturing exceed their promise. They blatantly lie to customers with their customer service responses and the claims they make on their website are blatant lies. The shipping tracking numbers which are accurate show our packages originating out of CHINA. If you look on Amazon and TEMU, they're the same picture of product, but marked up drastically. When you correspond with this company, a BOT responds to you with a non-genuine response. I would stay far away from this company if you're looking for a product made on time, manufacturing to be made in the United States, and customer service to be an actual person. We had to purchase other rings so that we would have them on time when we ordered these in advance within the timeframe of the website. The claims made on their website are a lie. fyi.
Trustpilot is very user friendly, very easy to use
We chose Patrick Adair Designs for a deeply personal custom ring containing my wife's late mother's ashes. We sent a heartfelt message regarding crucial sizing and order details, but communication has been slow. This is an irreplaceable piece, and we just need a manager to reach out, confirm everything is correct, and give us peace of mind that these materials are being handled with the care they deserve. Order #
What an awful experience. Buy a ring, get 2 free ones. I received the free two rings pretty quick. After a month and a half I reached out to be told they no longer have my size available. The lack of communication is horrible.
Bought a ring for my wife and somehow it developed a small chip in the glow part of the ring. After jumping through many hoops I was told basically to buy a new one and was offered a small percentage off. These rings are marketed with a lifetime warranty, so why should I buy another when this could be repaired fairly easy by a professional. The communication is extremely slow at best, don’t feel valued as a customer. I’ve done business with this company multiple times spent thousands, I won’t be doing anymore business unless they’re giving it to me fee free. I’ve bought less expensive rings and received better service hands down.
It takes ok 9 weeks to get my rings. I was promised 4-6 weeks. They are not exciting at all. Nothing like the promotional pics. I am disappointed. I can’t find a way to add pictures on here or I would. The glow stone doesn’t glow.
Honestly they make beautiful rings but it’s impossible to reach out to them. Sent my ring in February and still haven’t received it by June. I was told it would take 6 weeks but I still haven’t seen it in almost 5 months. Absolutely ridiculous!
Ordered through the promotion for 1 ring + 1 free ring. Their website says 2-4 weeks to receive my order, but didn't get it for 3 months. The rings do look good, but the communication needs work. When you email them for updates, it takes 3 days for them to get back to you. Also did not receive any tracking number even though they said they'll email you one once it's been shipped, so I was left in the dark about when I would get it. When I finally recieved the rings, the shipping label said it comes from somewhere in China
Good morning, Hope all is well. My name is Li and I recently asked Patrick Adair Design to help me with a new ring for my husband because his ring was a bit worn out. You guys were so patient and asked for all the details needed to get my husband the perfect new ring and just in time for our wedding anniversary too. =D The original color of my husband's ring wasn't available, but Patrick Adair Design has so many options and the ring turned on beautifully. When my husband saw it, it was so pleasantly surprise. The color was stunning and he loved it! To us, Patrick Adair Design is true testament to craftsmanship in this modern age. The customer service is amazing and so detailed. We are so glad that we have found you to make the wedding ring. Best Regards, Li. =)
No tracking information... extremely poor communication. They ship high value items by GOFO not even USPS, FedEx, DHL, UPS. My order was misdelivered and I was noticed because I contact Patrick Adair Regarding my order. AVOID THIS SELLER
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