WARNING
WARNING! They do NOT do refunds! I paid up and tried playing through the TV app last night, playing Arc Raiders, and the lag was horrendous, was completely unplayable. When I went to the site to ask for a refund, they took great pleasure in repeatedly stating everywhere that as it is a digital service, once subscribed and used, there is no refund. As a business owner that is a clear scam because no actually, if you are not providing the service the customer has paid for, they absolutely should get a refund, and as a digital service, if they use it for 20 minutes but have paid for a whole month, you are profiting from them not using it again for the entire rest of that month so you are scamming them. So yeah - I see no way of subscribing to give it a go with the support of a refund if it doesn't work out for your setup - they will just take your money. Oh and worse than that actually: I tried the live chat, and they hit me with a generic response to install more software to test the computer and provide a session ID. I asked how I do that on the TV, and they closed the chat!!!!!!!! Absolute scam if you are unfortunate enough to not get a good service. Oh, and apparently, according to Grok, there are loads of regular complaints about this out there, and that they ilmit stream rates to 15mbs to 20mbs anyway. I found that out because I have 1gb internet, like it actually hovers around more like 1100mbs and the TV is connected by ethernet so yeah, not my system. I'm livid because to be just completely dismissed just because it is a digital service is a breach of Trading Standards in the UK and I will be reporting them. Update edit - as you can see from their response, they ADMIT IT!!! I have 1100mb internet, a brand new very expensive TV, and super high quality cabling. It's not an unstable connection, it is spammy service, and this proves it. What kind of company responds to a review like this, by doubling down and ignoring the content of the actual complaint!? How dare they just assume it's my fault! I reported all of the specs and they are still doing it!