Outstanding customer service!
I bought the viral bodysuit set with high hopes but unfortunately given I am a bit taller than average, the length was not quite right for me. I thought that was the end of my experience but no! Wait. What a wonderful service I received from Julie! I put up a small review, saying the above and Julie reached out. She was disappointed I did not like the bodysuit but totally understood. You offered another product or a full refund. I suggested the refund would be best and the refund was processed and in my account the next morning. Julie never asked me to return the product first or questioned my decision. She even let me know I could keep the bodysuits and maybe even gift them to someone else. What an experience!! Although Luxmery was not right for me I can’t recommend them highly enough. Well done team you made my day and other companies, big and small, could learn a lot from you. Outstanding.