Empowering women to look and feel their best in their skin through quality shapewear that delivers on its promises. Shop now at luxmery.com and join us on our mission to boost confidence, one woman at a time.
Written by the business, not verified by us.Luxmery (luxmery.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 88% of negative reviews; 13 of them were added in the last 12 months. Last updated 2026-09-03.
Nice comfortable body suit, does what it says too! Sizing is good but might possibly need to order a size down - or not depending on your personal requirements. Delivery got delayed (good old Evri) customer support were lovely and helpful and parcel did arrive very quickly once contacted!
Absolutely blown away with the customer service … I inadvertently ordered the wrong size . When reordering the correct size I was advised that not only would they still honour the buy one get one free deal but that I didn’t need to return the originals ! Other companies should take a leaf out of their book as the hassle of returning items can sometimes put me ( as a senior) off buying in the first please ! I Will definitely be a retuning customer and I shall be spreading the word to friends and family ! Thank you
Great product as influenced. Don’t hesitate to buy the cami.
Absolutely amazing customer service my first order too small but emailed customer service sending replacement free of charge.
Received my order and wasn’t suitable have emailed them a week ago and no reply. No reply on Facebook or instagram absolutely shocking service all I want is a refund. Do not order from this shambles of a company
Hi Marie, We're truly sorry to hear about your experience and sincerely apologize for the frustration this has caused. We have received your concern and responded with available resolution options. Based on our conversation, you agreed to proceed with a 50% refund, and we appreciate your willingness to work with us on a resolution. We understand how disappointing this experience has been, and we're genuinely sorry that we didn't meet your expectations. Thank you for your patience, and if you have any further questions or need any additional assistance, please don't hesitate to let us know. We're here to help. Best regards, Luxmery Support
I only leave honest reviews and I can honestly say that Luxmery is an excellent company to shop with, I had a problem with the size and colour of 2 particular bodysuits that I had ordered and Stefanie was amazing, she responded the very next day and really helped me, quickly dispatching an alternative bodysuits that I knew would fit me perfectly as I had already purchased one before, I offered to return the ones I did not want but this I was told was not necessary. I can highly recommend Luxmery as a company and customer service is tops, their clothing is of high quality and very comfortable to wear, I’m looking forward to purchasing more clothing soon.
I bought the round neck thong bodysuit. I wore it for about an hour and then had to take it off because it was so uncomfortable. The bodysuit chafed along my bikini line and was unbearably sore. When I took it off, I'd actually lost a layer of skin where the bodysuit had rubbed my bikini line, much like when you're breaking in a new pair of shoes! I'm definitely not up for breaking in a bodysuit; life's too short for that kinda pain!
Hi Fran, We are so sorry to hear about your experience with the round neck thong bodysuit and the discomfort it caused. That certainly should not have happened, and we completely understand your frustration. Please email us at [email protected], and our team will be happy to review this further and provide you with available options. We appreciate you bringing this to our attention and look forward to assisting you. Best regards, Luxmery Support
love this product...ordered a bra this time as well....wasn't as impressed with the bra but it is compfy and will be a good lounging item....not a complaint from Canada (only the exchange is hefty, but not your fault) would order and recommend highly....
My order came and was too small. They sent me new ones in a larger size really quickly which are perfect. And they sent me a discount code. Very good service and I love the product.
I have used luxmery for a few years and to say I’ve worn my body suits to death is not a lie! I recently ordered a different style , and they did not fit as well. When I reached out to customer service to return them, they instead allowed me to choose a different body suit and promptly sent it out for no charge! Unfortunately, then the address on file was not updated to my most recent address, and again they were willing to make it right. Customer service is outstanding ! And I will definitely Stay a loyal customer !
Never received my items. Ordered on the 15th, that’s 3 weeks ago. It passed the deadline for delivery and still my parcel shows in a different country. Unreliable if you are ordering for an event or for an after lipo phase 2 support. It’s not normal for a parcel to reach one month after placing an order or maybe more! Not ok. definitely will never order again from that site.
Hi Zee 🤍 I'm really sorry to read this, that’s definitely not the experience I want anyone to have with my brand. We’ve carefully checked our system but haven’t been able to find an order under the name Zee from Lebanon. It may have been placed under a different name or email. Could you please send us your order number at [email protected]? We truly want to look into this properly and help resolve it as quickly as possible. We take situations like this seriously and genuinely want to make things right.
Bought two camisoles which arrived promptly but just a touch too small. Reached out and they Immediately replaced them for free with the next size up and told me to keep the other ones to gift. Super product, comfortable and flattering and a customer service that obviously values its customers. Will definitely be returning for more
I ordered 2 cami's which in my opinion weren't the right fit for me - I ordered 4xl, maybe I should have ordered a smaller size, but I wouldn't be able to put the smaller size on, it was hard to put on the 4 xl! I reached out to the customer service, wanting to return the cami's. They replied extra fast, they offered to send a replacement product or a different size, or refund me and I could keep the cami's to give to someone. I chose this latter option and now, 3 days later, I received a refund. This was the best experience with any customer service or company in the world I ever had! Thank you Luxmery, I will be ordering from you again!
I cannot fault the customer service of this great little small business. I ordered two shape suits which unfortunately were not to my style or taste and so requested a refund. I emailed on a Saturday and received a reply the same day. I was offered to choose an alternative item that may be more suited to my style/taste for free, and at the same time I could keep my items. I didn't want to request another one so I simply replied that I would like a refund and asked for a return form etc. The lovely sales manager (Stefanie) then told me that my refund had been processed, to contact them if I needed further assistance and at the same time I would not need to return my items to save any inconvenience. At this time, I am awaiting the refund and if this goes through without any issues, I honestly cannot think of a higher level of customer service from an online retailer!
Writing to Luxmery customer support, I must admit that I was not expecting a favourable response to me telling them that the sizes of the bodysuits I ordered were too small. However, I was pleasantly surprised not only by the timely response but how attentive and responsive they were to my queries. This is my best online customer experience. I applaud the Luxmery team and implore then to keep up the excellent customer service.
Great customer service. Even better product ☺️
The body suit is comfortable but does not lay flat. bunching up at places. I have to keep pulling at it
Great service. Something went wrong with the delivery The same day I flagged it the support team shipped my order again.
This company has the best Customer Service I've ever received, just impeccable. The quality of the products are beautifully outstanding
I bought Luxmery for the first time a bit skeptical. When it arrived it looked small. But when I put it on OMG! I have never had such a snatched waist! And it didn't smoosh my boobs like other body suits do. Love love love it!!
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