Impossible to get ahold of customer service
My long distance partner and I have a few toys from Lovense and they are great products. The connectivity stays strong, the toys batteries last and the app is relatively easy to use. My issue is when an issue does arise it is near impossible to get in contact with someone and have to jump through more hoops than the post office to get the issue resolved. I have heard back from the post office on regarding the delivery issue but still waiting to hear from Lovense customer service on a delivery issue. I’m sure our newest product works just fine but can’t seem to get a hold of any customer service rep to figure this out and it’s a constant going back in and forth with auto emails to even get an answer. Like I mentioned the previous products I own work great but when an issue arises and it’s impossible to get ahold of customer service is the real test to a company’s stand with their customer.