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goldengate

Türkiye

1 Reviews
0 Reads
2 Useful

1 review

CJDropshipping

Stock information is not correct.

I have listed the product by checking if the product is in stock. The order has arrived. I paid CJ. A few days later, they said that two of the products were out of stock and suggested similar ones. I went to their website and sent a screenshot of the stock information with the current date. They said it seems to exist even now. Our purchasing team knows they are investigating, they replied. Meanwhile, time passes. It has to be shipped to the customer. We haven't researched. They are holding other products. In the meantime, I reported the situation to the customer. There was no response from the customer for several days. I also had to approve alternative products. To be sent as soon as possible. I gave consent. Meanwhile, the customer canceled the entire order. I made my return. I reported the situation to CJ. They said to write to Dispute. I wrote. About 3 weeks while I wait for the outcome of the dispute. They delivered the product to the customer who canceled the order. The goods were in China when I reported the situation to CJ. They delivered it to the customer in California 6 days later. Whereas CJ has warehouse in CA. If they had brought it to their warehouse, not to the customer, I would have had a chance to sell the product to someone else. I lost both money and product. By the name of Chinese warehouses, they mean the factories where they will buy goods.After we paid. Stock information on web pages is unreliable. I don't recommend it to anyone.

2022-12-22Helpful 2