I worked with CJ for over a year
I worked with CJ for over a year. Orders are accepted and then not despatched, then when asked they say that the main supplier has run out of stock and they are looking for a replacement. You only get this kind of information if you ask why the customer's order has not been dispatched for a week. Three shipments arrived incomplete, I opened the tickets for them on 02.09.2024, until 12.09.2024 there was unnecessary back and forth writing. It was about cent items for forwarding. The support is a disgrace and I will no longer work with them in the future. Update 16.09.2024: Support contacted me after this review and offered a satisfactory solution. It would have been nice to have this kind of support right from the start and not just after a negative review. I hope they work on their support for the future.
