If I could I would give these scam…
If I could I would give these scam artist a negative 10! I made two orders on November 15th of this year. Both orders were paid for and I patiently waited for delivery. On the 17th on November, I began receiving emails to "confirm" or "complete" my transaction in relation to these two orders. Naturally I was confused and tried corresponding with their customer service department to clarify things. After, several attempts to try to double bill me for my purchases the company then offered a 20% refund since my deliveries hadn't arrived....during the weeks of pointless back and forth emails where they would acknowledge fault and give me hollow platitudes and assurances but would refuse to confirm if my orders had been ship, will be shipped or were ever properly processed at all. I keep getting emails from different agents assuring me that a 100% refund would be applied but it takes them 15 to 25 days to do so. All the while, any attempt to get clarity on the status of orders was meet with condescending,"Cook cutter" emails saying ".....we are terribly sorry....we are looking into this....your refund has been processed it takes 15 to 25 days...." never once any mention on the status of the items ordered. I had to contact my credit card company and dispute the purchase through my credit card company to get my money back and am still being flooded with emails telling me that they are "working on it" or trying to get me to purchase the very items I initially ordered. This experience was a giant insulting waste of time. Do NOT do business with these people!