I ordered a coat in store for a trip I…
I ordered a coat in store for a trip I was going on in 2 days because the coat was out of stock. I paid to have it overnighted for the next day but it didn’t ship that day like it was supposed to and was projected to arrive late. I called DXL support the next morning when they opened, and I requested they change the ship address. They could not guarantee that it would go through in time but I checked 30 minutes later and the shipping address had been updated, and a discount had been added to the shipping for the inconvenience. DXL support was very courteous and understanding. I would recommend this company to anyone.