This company commits fraud and is…
This company commits fraud and is guilty of false advertising. I booked flights and after they got all of my credit card information and name, etc. then suddenly they increased the price another $600. They pretended it was the airline that raised the price but the airline did not. Then I am stuck with an overpriced booking. They ripped me off for $600. deliberately. Then right after, their price went back down by $600., so they con another person into buying the low price, only to then charge them another $600. What a scam. It is fraud and false advertising. They have NO customer service whatever, so if you want to sit on hold off and on for 10 hours and only reach a junior agent who is clueless, then by all means, book with Hop2. They also got my booking by insisting that the seat selection on all of my flights was free, but of course now they are charging me almost $300. extra for that. So basically they scammed me out of $900. They simply won't deal with it. Then they laughed and said to go ahead and cancel my flights but they would keep $580. of it. So either way, this company makes hundreds of dollars fraudulently off of each customer. And then they went in and deleted all of the online chat that proved the fraud. They ruined my trip, made me physically sick sitting on the phone all day and night and still no supervisor available, just brain dead call centre agents who couldn't understand one thing let alone resolve it. You can never talk to anyone, just a stupid online chat, unless of course, they immediately call you to sell you insurance. Horrible company that should be shut down for fraud and false advertising.