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Dawn Creekmore

United States

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1 review

Go Configure

4/1- We purchased a cedar swing set and…

4/1- We purchased a cedar swing set and paid for assembly. 4/3- Go Configure called and scheduled assembly for 4/14, as the set was scheduled for delivery on 4/11. 4/11- It was delivered. 4/11-GO Configure called and rescheduled assembly for 5/5. They called again and rescheduled for 5/6. 5/5 am-They confirmed the assembly appointment for 5/6. 5/6- called to reschedule for 5/21. I declined the reschedule. They said the technician didn’t have an assistant for today, so we will have to go to END of the list for rescheduling. I declined. 5/6- technician showed up to assemble. A piece was broken and had to be replaced. 5/16- replacement piece received. 5/27- technician completed assembly. The technician was very nice. The scheduler was not very easy to work with. It took 57 days from purchase to assembly. Grandkids were very disappointed ☹️

2025-05-27