The customer service is horrible and…
The customer service is horrible and I’m starting to think is company is a scam. They have emailed me 3 times stating I reported something as fraud to my bank 2 months ago! I never reported anything to my back and my account actually shows that the transaction was processed. I received an email for the payment on the day of and got another email days later saying the money was released to the seller. When I responded to their messages I get nothing back but I get same message resent to me again as if I never responded to the first one. I don’t appreciate them trying to get more money from me 2 months later and also accusing me of calling my bank to report as fraud, which I never did! They don’t have a phone number or live chat to contact them only an email which they clearly do not monitor for responses.