United States
No matter how good a product there can always be unexpected issues that arrive and how a company responds to issues is the difference between a good business and a great one. MiraMate is a great company. Their support is first class. Vicky in support is excellent to work with and has responded and resolved any issues immediately. I highly recommend MiraMate for this.
I am very impressed with the level of excellent service at MiraMate. I purchased a MagicPro in January and it stopped working about three months later. I contacted MiraMate support and had a new one delivered to Virginia, USA in 4 days! Correspondence and service were fabulous with Vicky Wang. She immediately answered any questions and I was so thrilled to only be without my MagicPro for several days. I really like it and find it soothes my painful sciatica and stenosis with daily use.