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R. S.

United States

1 Reviews
6 Reads
0 Useful

1 review

Reverb

I have not been paid yet

After selling an expensive piece of equipment, I shipped it same day, and they are still holding my payment 18 days after the sale. Since I am a new seller, they wait until the shipment has delivered. Their site says that payment transfer should start within 2 business days after delivery. It has been 8 business days. Now I find out that the equipment was damaged in shipping. The buyer says they are not returning it and has sent it to be repaired. Yet they still hold my money. The shipping they include is UPS ground. Apparently they feel that 8 days of vibration is okay for sensitive audio equipment. I filed a damage claim for the shipping, and now they are using that as a new reason to hold my funds. I'm being punished for something that isn't my fault. I absolutely regret selling through Reverb and will be selling the rest of my equipment elsewhere.

2026-08-05