THIS IS A VERY NON-CARING CO. WITH HORRIBLE CUSTOMER SERVICE SKILLS !!!
THIS CO COULD IMPROVE BY SHUTTING THEIR DOORS FOR GOOD !!!!!! I CAN NOT IMAGINE THAT A CO SUCH AS HOME DEPOT OR OTHER MAJOR COMPANIES WOULD BE ASSOCIATED WITH THIS CO. I ORDERED A DESK FROM HOME DEPOT FOR MY NEICE. I PAID FOR THE DESK & ASSEMBLY. PURCHASED IT BECAUSE IT WOULD BE ASSEMBLED. IT ARRIVED I CALLED GO CONFIGURE FOR DATE. DAY AFTER DAY KEPT TELLING ME THEY WOULD REACH OUT TO TECH. FINALLY THEY REACHED & CAUGHT HIM GAVE ME DATE OF MONDAY 2-6-23 BETWEEN 9 & 1PM. OF COURSE 1PM CAME NO SHOW NO CALL. I CALLED THEM (SEVERAL TIMES) WHILE THEY AGAIN "REACHED OUT" TO TECH. FINALLY GOT SOME NON-CARING GUY WHO TOLD ME HE WON'T BE THERE AT ALL TECH IS SICK. GUESS NO ONE PLANNED ON CALLING & TELLING ME THAT!!! ASKED WHEN WOULD BE RESCHEDULED. TOLD ME DIDN'T KNOW. DON'T KNOW HOW LONG HE WILL BE SICK WE WILL LET YOU KNOW" I CALLED HOME DEPOT ON LINE DEPT. SHE CALLED THEM SAID SHE SPOKE WITH JOHN HE TOLD HER THE SAME THING TECH SICK DON'T KNOW HOW LONG WILL BE SICK. SHE ASKED IF THEY ONLY HAD ONE TECH?? NO RESCHEDULE DATE AVAILABLE. SO NOW I AM FACED WITH GETTING THE DESK SENT BACK TO HOME DEPOT SINCE NO ONE TO ASSEMBLE IT !!!!!! GO CONFIGURE IS THE MOST NON-CARING CRAP OF A CO. I HAVE EVER DEALT WITH.I ONLY WISH I HAD READ ALL THE HORRIBLE REVIEWS FOR GO CONFIGURE BEFORE I PURCHASED DESK & I WOULD NEVER HAVE ORDERED THE DESK !!! WILL NEVER ORDER ANYTHING ELSE ON LINE FROM HOME DEPOT WITH THEM RECOMMENDING SUCH A LOWSY CO FOR ASSEMBLY & INSTALLATION! SHAME ON YOU HOME DEPOT !! MAYBE YOU NEED TO READ SOME OF THEIR REVIEWS !!!! I WILL BE REPORTIONG GO CONFIGURE TO THE BETTER BUSINESS BUREAU HERE IN PALM BEACH COUNTY FL !!!!! I