Disappointed this time
Disappointed this time. We had a full groom on our dog on Tues 1st July, his tail was left looking partly done, they've clipped his skin tag on his groin and you can see exactly where they have sheared him(lines through his fur). His appointment was at 9am, we were running slightly late, the lady called my husband at 09.03 to say if my dog wasn't there by 09.15 he wouldn't be able to have a full groom( which is fair enough) he was there for 09.15 and the lady called my husband again and said our dog would not be able to have a full groom, we have used Pets at home for the past few years, they have always said max time is 1 hour 45 minutes, she then said it would take x2 hours, and guess what, I received a call to pick him up early because he was all finished ( no wounder why, it looks rushed) will not use again.