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Jill Dolberg

United States

1 Reviews
0 Reads
1 Useful

1 review

Gardyn

I am on my third Gardyn and it is broken

I am on my third Gardyn. The third is the refurbished portion of the machine, the lid, that controls the water, light, motor, internet connection and anything else this machine needs. The other two I purchased. This third unit will not stay connected to my internet even after multiple modem resets, Gardyn reconnections, emailing back and forth with their support staff. I even purchased a Wi-Fi extender to help the signal. Everything on my end is fine except the Gardyn itself. The other TWO gardyns I had there was no issue staying connected to the internet. Gardyn staff are telling me over and over my signal is weak. The first Gardyn died and I’m not sure why but I believe some connections became corroded. The second one I believe had corrosion issues as well and the machine would not read the water level correctly. When the water level is incorrect i don’t know how much water is in there and the machine has run dry at times. That is happening with this third one as well because of the supposed connection issue. I have this expensive system and all 3/3 systems have failed me. I am beyond frustrated and I need this company to help or even replace it again. Addition to Gardyns reply. I do not have 3 Gardyns. I said I’m on my third as the first two already broke.

2023-02-19Helpful 1