EaseUS should revise and clarify its satisfaction guarantee.
I deleted files and emptied the recycle bin. I hoped the software would help me reclaim them. I asked for a refund and at first was told no, then a 50% refund. The company has changed its mind and provided a full refund. It would be better if the satisfaction guarantee was spelled out to outline the criteria that controls whether a refund is an option and when it is not.