Unfortunately, sourcinbox did not deliver, no pun intended
Really disappointed My experience with them has been problematic. At first it took them over a week to even ship my product. It was only when I asked for a refund that they said it was shipped. The reason for the wait was a missing product. Then after it was finally sent out, the package came and it wasn’t as described. I ordered weighted plush toys, and I got overpriced regular plush toys. When I spoke to my manager about it, they were insistent that I misunderstood the title and the name of the toy was “weighted”. That’s like ordering a blue pillow and getting a pink one and saying the name was “blue pillow”. Incredibly decietful and false advertising. Incredibly disappointed in the product, but even more my manager Peri Dada for the way they have handled it. False advertising, and nothing but problems. Definitely sticking to a more reputable supplier from now on. EDIT: I appreciate that you took the time out to correct this for me. I don’t appreciate that I have to write a negative review to be heard. Before I wrote this, I was told that a refund wasn’t possible, and there was no plan to rectify the name on the listing for future buyers. It seems as though appearances are what matters most, rather than good customer service and fixing the problem. No accountability being taken, and a lot of blame being placed. A pretty unprofessional response which solidifies my point. “Sorry that the product name made you confused.” (Rather than sorry for the incorrect translation.) Next time I’ll be sure to ask if the ‘weighted plush toys’ are weighted, and plush toys 🤦♀️ smh Regardless, it’s good to know that the description will be changed so future buyers are not mislead again. Maybe working on a solution to the problem, rather than placing blame on your customers will take you guys further as a company. I look forward to donating the toys to children who are in need and will cherish them 🫶🏼